Evaluating MSS - A case in the Building Construction Industry
نویسندگان
چکیده
This paper discusses the evaluation of Meeting Support Systems (MSS). More specifically, it tackles the problem of evaluating the perceived organizational value of these systems and in what extent they fit with other information systems and also other organizational dimensions. MSS lay down one sub area of research crossing Computer Supported Cooperative Work (CSCW) and information systems. Based on these multiple perspectives, we developed an evaluation grid for MSS. The evaluation grid identifies several MSS components as well as different levels of organizational impact. Our hypothesis is that with this grid it is possible to analyze and evaluate the organizational, group and individual impact of MSS. The paper presents an application of the grid to a real organization: a building construction project.
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